Privacy policy

Tribuny (tribuny.club) is a service for sports clubs that shows fan sentiment from public comments and fan forums. This page explains what data we process, why, and for how long.

1. Controller

2. Where the data comes from

• Public posts and comments on sports clubs' Facebook Pages, through Meta's APIs (Graph API, Page Public Content Access). Meta does not provide the commenter's name or profile for these comments.
• Facebook Pages and Instagram accounts a club grants us access to — the posts and comments on them.
• Public fan forums, only where the forum operator allows it in robots.txt, or where the forum's administrator has given us consent.

3. What we store

• The text of the post or comment, when it was published, and its source (Page, post, forum thread).
• The result of automated classification: sentiment and one of ten topics.
• We do not store commenter names or any other profile data (photos, profile links, nicknames). Where a source provides an author or comment ID, we keep only a one-way hash of it, used so the same comment is not counted twice; it cannot be turned back into a person.
• For club users who sign in with Facebook: the account ID, name and email if Facebook provides them, and access tokens for the Pages and accounts the club grants.

4. What we use it for

Only for aggregated fan-sentiment analysis for the club that subscribes: sentiment over time, topics, quotes and league comparison. About other clubs we show aggregate figures only. A club sees quoted comments only from its own Pages and accounts. Club users' data is used only for sign-in and to fetch data from the Pages the club granted.

5. Legal basis

We process public comments on the basis of legitimate interest (Art. 6(1)(f) GDPR): a club wants to understand its fans' feedback and we provide the service for that. We limit the impact on commenters by not storing their names or profiles, keeping text for a limited time, and showing the data to no one else. You may object to this processing at any time.

Club users' data is processed because it is needed to perform our contract with the club (Art. 6(1)(b) GDPR).

6. Retention

• Comment and post text for at most 24 months from publication. After that the text is deleted and only aggregate figures remain (counts by day, sentiment and topic), which contain no text or identifiers.
• Club users' data and access tokens for the duration of the subscription; deleted within 30 days of its end, of access being revoked, or of a deletion request.

7. Who sees the data

Only signed-in users of the subscribing club, and only inside the dashboard. We do not sell, export or offer the data through any API. The dashboard has no file export. We do not share the data with anyone except the processors listed below.

8. Processors

• Vercel Inc. (USA) — website hosting.
• Convex, Inc. (USA) — database.
• Anthropic, PBC (USA) — automated text classification (sentiment, topic). It receives only the comment text, with no author data.

Transfers to the USA rely on the EU–US Data Privacy Framework where the processor is certified, and otherwise on the European Commission's Standard Contractual Clauses.

9. Your rights

You have the right of access, rectification, erasure, restriction, portability and the right to object. Write to info@rmsolutions.cz; we reply within one month.

Because we do not store commenter names, we cannot find your comments by name. Send us a link to the comment, or its text, the Page and the approximate date, and we will find and delete it. See also Data deletion.

You may also lodge a complaint with the Czech data protection authority (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, uoou.gov.cz.

10. Cookies

The tribuny.club website uses no analytics or advertising cookies. The dashboard uses only a strictly necessary sign-in cookie.

11. Changes

If this policy changes materially, we update the date above and notify clients by email.